Onsite Field Engineer: Complex Client Support

Unisys; San Diego (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Unlimited PTO

401(k) plan

Healthcare

HSA matching

Ongoing learning opportunities

Job summary

Unisys is seeking a Field Engineer in the San Diego area to deliver on-site engineering support for a base of large, complex clients. You will own onsite service activities, perform advanced maintenance, and install basic configurations while providing feedback to improve service delivery.

The role requires a current driver’s license, reliable vehicle, and a background check. The position offers a strong benefits package and opportunities for continued learning.

Qualifications

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 2-4 years' experience in area of responsibility.

Responsibilities

• Provides the full range of Field Engineering support for an assigned base of large / complex clients.
• Takes complete ownership of onsite service activity.
• Performs advanced-level maintenance on all products, including low-complexity installation activities.
• Provides technical feedback on equipment, systems and processes to improve overall service delivery.
• Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
• Identifies and resolves systemic issues within the team.
• Proactively supports the needs of other team members, providing technical assistance and expertise.
• Contributes to improved client services metrics reporting and documentation.
• Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.

Skills

Field engineering

Client support

Diagnostics

Maintenance

Installations

Education

High School Diploma

Technical certification

Tools

Diagnostic tools

Job description

Unisys is seeking a Field Engineer in the San Diego area to deliver on-site engineering support for a base of large, complex clients. You will own onsite service activities, perform advanced maintenance, and install basic configurations while providing feedback to improve service delivery.

The role requires a current driver’s license, reliable vehicle, and a background check. The position offers a strong benefits package and opportunities for continued learning.