Onsite Events Lead: Client Experience & Logistics

Maritz; Cambridge (MA); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid parental leave

401k

Tuition reimbursement

Paid time off

Year end holiday closure

Job summary

Maritz in Cambridge, MA is seeking an Onsite Event Specialist to coordinate with catering, AV, security, and transportation partners, ensuring smooth event execution and exceptional service delivery.

You will manage registration, room setup, hospitality desk, and VIP handling, with 25% travel. A bachelor’s degree and at least 2 years in event management are required; proficiency in G Suite and MS Office is expected.

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum of 2 years of experience in meeting/event management or a related industry.
• Ability to learn new technology solutions and work with multiple systems.
• Strong communication, teamwork, and leadership skills.
• Proficiency in G Suite and Microsoft Office tools with the ability to learn new technology quickly.
• Ability to thrive in an agile, continuously changing environment.
• Physical ability to handle onsite demands, including standing and lifting.
• Prior experience in high‑touch client or VIP event management (Nice to Have).
• Professional proficiency in French is a plus to support potential travel and business interactions in Canada (Nice to Have).

Responsibilities

• Act as the primary onsite contact for events, coordinating with catering, AV, security, and transportation partners.
• Provide day‑of‑event support, including being on‑call or onsite, running product demos, and capturing event documentation (surveys, photos).
• Conduct staff meetings, event space walkthroughs, and briefings as needed.
• Manage onsite logistics for registration, rooms, hospitality desk, food & beverage, activities, business meetings, technology, and VIP handling.
• Implement crisis management procedures and ensure communication plans are in place.
• Serve as liaison to clients for onsite event logistics and keep all stakeholders informed of changes.
• Collaborate with teams to define solutions and ensure the best event experience for clients and guests.

Skills

Communication

Leadership

Teamwork

Adaptability

G Suite

Microsoft Office

Education

Bachelor's degree or equivalent experience

Tools

G Suite

Microsoft Office

Job description

Maritz in Cambridge, MA is seeking an Onsite Event Specialist to coordinate with catering, AV, security, and transportation partners, ensuring smooth event execution and exceptional service delivery.

You will manage registration, room setup, hospitality desk, and VIP handling, with 25% travel. A bachelor’s degree and at least 2 years in event management are required; proficiency in G Suite and MS Office is expected.