Onsite Events & Guest Experience Lead

CBRE; New York (NY); On-site; USD 60,000 - 65,000; Full time

Job summary

CBRE in New York, NY is seeking a Workplace Experience Coordinator - Events to deliver world-class hospitality for employees and clients. You will coordinate on-site events, manage space setup, registrations, vendor deliveries, and work with IT/AV for tech needs.

Ideal candidates have 3–4 years of front desk, concierge or hospitality experience, HS diploma or GED, and the ability to walk/stand for long periods. This is a full-time, on-site role with a salary range of $60,000–$65,000 annually.

Qualifications

• 3–4 years of front desk, concierge or hospitality experience.
• HS Diploma or GED required.
• Willingness to work on-site.
• Able to present information to internal departments and large groups.

Responsibilities

• Coordinate and execute on-site events, including room bookings, setup, teardown, and logistics.
• Develop, print, and place event signage and name badges.
• Prepare event spaces by checking seating, cleanliness, supplies, and room conditions.
• Register guests into the visitor registration system.
• Liaise with IT/AV for tech setup and support during events.
• Escort large groups of external attendees from lobby to event areas.
• Support high-touch events with onsite staffing, decor setup, and guest assistance.
• Receive and distribute vendor deliveries (signage, food, rentals, florals, swag).
• Escort and oversee vendors during setup/teardown.
• Lead office tours and assist guests with accessibility needs.
• Submit Jira tickets for space adjustments as needed.
• Follow property-specific security and emergency procedures.
• Work closely with the Meeting & Events Specialist on all event details.

Skills

Hospitality experience

Front desk

Customer service

Communication skills

Mobility for events

Education

HS Diploma or GED

Tools

Google Docs

Slack

Jira

Job description

CBRE in New York, NY is seeking a Workplace Experience Coordinator - Events to deliver world-class hospitality for employees and clients. You will coordinate on-site events, manage space setup, registrations, vendor deliveries, and work with IT/AV for tech needs.

Ideal candidates have 3–4 years of front desk, concierge or hospitality experience, HS diploma or GED, and the ability to walk/stand for long periods. This is a full-time, on-site role with a salary range of $60,000–$65,000 annually.