Onsite Events Coordinator, Food Program & Guest Experience

Fooda; Palo Alto (CA); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

Paid time off

401k with company match

Pre-tax commuter benefit

Free food

Job summary

Fooda is hiring for a part-time onsite role in Palo Alto, CA. You will set up and tear down events, assist as a backup cashier, and coordinate access for restaurant partners inside the building.

Join a fast-paced startup where you’ll learn Fooda's technology and standard operating procedures while delivering high-quality customer experiences. Eligible candidates should be authorized to work in the United States and may have catering/serving experience.

Qualifications

• Customer service experience is preferred.
• Catering or serving experience is preferred.
• Authorized to work in the United States (full-time)

Responsibilities

• Set up and tear down events and ensure high quality service.
• Serve as back-up cashier at Fooda Cafés when teammates are off.
• Get restaurants onsite and accessible to the building as needed.
• Gain competency with Fooda's technology and SOPs.
• Troubleshoot issues like incorrect orders and late deliveries.
• Resolve onsite issues with POS, onsite tech, or TV menu boards.
• Provide real-time onsite customer service and resolve issues promptly.
• Escalate issues to the Operations Manager when needed.
• Hours peak around lunch (10am–2pm) with potential 8am–4pm shift in some markets.

Skills

Customer service

Relationship building

Tech-savvy

Strong communication

Organized

Job description

Fooda is hiring for a part-time onsite role in Palo Alto, CA. You will set up and tear down events, assist as a backup cashier, and coordinate access for restaurant partners inside the building.

Join a fast-paced startup where you’ll learn Fooda's technology and standard operating procedures while delivering high-quality customer experiences. Eligible candidates should be authorized to work in the United States and may have catering/serving experience.