Onsite Event Experience Specialist

SPS; Irvine (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Career growth

Learning & development

Paid time off

Bonuses

Job summary

SPS is seeking a Workplace Experience Ambassador in Irvine, CA to enhance the event experience for clients and attendees. You will support onsite events, coordinate with facilities and other teams, and ensure high hospitality standards.

The role requires a high school diploma and at least three years in event support or hospitality, strong multitasking, and proficiency with Microsoft Office and digital ticketing. Expect varied hours and compliance with California overtime.

Qualifications

• High School Diploma or equivalent required.
• At least three years of prior experience in event support, hospitality, or a similar client-facing role.
• Strong ability to coordinate multiple tasks and manage time effectively.
• Technical/computer skills, including Microsoft Office Suite, digital ticketing, conference room scheduling programs, etc.

Responsibilities

• Coordinate with Facilities Management and other relevant teams to ensure all aspects of the event are executed flawlessly.
• Support with equipment and furniture arrangements according to event specifications.
• Identify and elevate potential security risks or privacy concerns.
• Participate in the company’s Crisis Response Team, ready to guide clients and guests in emergencies
• Provide a warm and professional welcome to all event attendees, setting a positive tone for the event.
• Offer personalized services during events, such as catering to specific guest needs and managing special requests.
• Engage proactively with attendees, ensuring their comfort and satisfaction throughout the event.
• Monitor event proceedings to address and resolve issues promptly.
• Ensure all event-related setups are completed on time and meet client expectations.
• Handle any last-minute adjustments to event plans, including changes in layout, timing, or services.

Skills

Event coordination

Hospitality

Time management

Microsoft Office

Customer service

Education

High School Diploma or equivalent

Tools

Digital ticketing

Conference room scheduling

Job description

SPS is seeking a Workplace Experience Ambassador in Irvine, CA to enhance the event experience for clients and attendees. You will support onsite events, coordinate with facilities and other teams, and ensure high hospitality standards.

The role requires a high school diploma and at least three years in event support or hospitality, strong multitasking, and proficiency with Microsoft Office and digital ticketing. Expect varied hours and compliance with California overtime.