Onsite ERP Support Analyst – Manufacturing SAP

Refactor Talent; Franklin (IN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) program

Job summary

Refactor Talent is seeking a Sr. IT Analyst – Manufacturing ERP Support for an onsite role in Franklin, Indiana. You will support day-to-day ERP operations, assist with a major SAP implementation, and collaborate with manufacturing teams to optimize plant processes.

You will interact with stakeholders across facilities, perform configuration testing, data migration support, and resolve end-user issues while ensuring system reliability and user adoption.

Qualifications

• Bachelor's degree in IT/Engineering/Manufacturing or related field.
• Minimum of 2 years of experience in a manufacturing environment.
• Understanding of manufacturing operations and MES.
• Experience with IT support, incident management, and troubleshooting.
• Strong analytical, documentation, and communication skills.
• SAP S/4HANA or SAP Digital Manufacturing experience preferred; willing to learn SAP.

Responsibilities

• Support day-to-day ERP operations and provide technical assistance to manufacturing plant personnel.
• Partner with stakeholders and IT to gather requirements, document processes, and identify system improvements.
• Participate in ERP implementation activities including configuration support, testing, data migration, and deployment.
• Troubleshoot end-user technology issues and maintain plant hardware.
• Support production-related systems and help improve workflows, reliability, and user adoption.
• Collaborate across multiple facilities with periodic travel to Mexico.

Skills

Manufacturing ERP understanding

Analytical problem-solving

Documentation

Communication

Education

Bachelor's degree in Information Technology, Engineering, Manufacturing, or related field

Tools

SAP S/4HANA

SAP Digital Manufacturing

Job description

Refactor Talent is seeking a Sr. IT Analyst – Manufacturing ERP Support for an onsite role in Franklin, Indiana. You will support day-to-day ERP operations, assist with a major SAP implementation, and collaborate with manufacturing teams to optimize plant processes.

You will interact with stakeholders across facilities, perform configuration testing, data migration support, and resolve end-user issues while ensuring system reliability and user adoption.