Manufacturing Systems Analyst - Onsite ERP Specialist

Williams International; Pontiac (MI); On-site; USD 85,000 - 120,000; Full time

Job summary

Williams International is seeking a Business Systems Analyst for Manufacturing Applications to join our onsite Manufacturing IT team in Pontiac, MI. The role focuses on capturing business needs, translating them into functional specifications, and delivering software aligned with production workflows.

You will collaborate with SMEs, developers, and leadership to drive project planning, testing, and change adoption while supporting ERP/MES/QMS/WMS integrations and data integrity across

Qualifications

• Bachelor’s degree in Business, Information Systems, Engineering, or related field.
• Three or more years of experience in business analysis or related role.
• Experience gathering, documenting, and validating requirements.
• Experience creating process maps, user stories, functional specifications, acceptance criteria, or similar documentation.
• Experience using Jira or a comparable work-management platform.
• Experience supporting functional testing and user acceptance testing.

Responsibilities

• Gather and validate business requirements through direct engagement with SMEs; document business rules, workflows, data needs, dependencies, and constraints; analyze current-state processes and help define future-state improvements.
• Translate business needs into user stories, functional specifications, process maps, acceptance criteria, and other documentation needed for development.
• Use standard project/work-management tools for planning, tracking progress, managing timelines, and ensuring delivery of software features and fixes; break approved requirements into appropriately scoped units of work; create and maintain work items; document priorities, dependencies, risks, scope, acceptance criteria; maintain schedules and milestones.
• Review work items with the Applications Lead and development team; support backlog refinement, sprint planning, demonstrations, and release planning; track blockers, dependencies, decisions, and scope changes.
• Work with developers and database specialists to understand application behavior, data flows, integrations, and constraints at a functional level.
• Develop test scenarios and test cases; support functional, integration, regression, and user acceptance testing; document defects and validate functionality against requirements.
• Serve as a liaison between business users, SMEs, developers, technical teams, and leadership; communicate requirements, decisions, risks, and changes clearly.
• Assist with application issue triage, root-cause analysis, release validation, training materials, procedures, and documentation; guide business units through change adoption.
• Identify opportunities to reduce manual work, improve data quality and usability, strengthen controls, and increase application value.
• Use reports, spreadsheets, dashboards, and queries to support requirements validation, issue investigation, and reporting improvements.

Skills

Business analysis

Requirements gathering

Documentation

Communication

Stakeholder management

Education

Bachelor’s degree in Business/Information Systems/Engineering

Tools

Jira

Job description

Williams International is seeking a Business Systems Analyst for Manufacturing Applications to join our onsite Manufacturing IT team in Pontiac, MI. The role focuses on capturing business needs, translating them into functional specifications, and delivering software aligned with production workflows.

You will collaborate with SMEs, developers, and leadership to drive project planning, testing, and change adoption while supporting ERP/MES/QMS/WMS integrations and data integrity across