Onsite Endpoint & Microsoft 365 IT Support II

Sol-Ark; Allen (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus

Medical, dental, and vision benefits

401(k) and PTO

Job summary

Sol-Ark is seeking an IT Support Specialist II based in Allen, Texas, to provide Tier 1 and Tier 2 support focused on endpoint administration and Microsoft 365 operations. You will handle workstation setups, troubleshoot technical issues, and manage Microsoft Intune in a hybrid domain environment.

This role requires collaboration with internal stakeholders to maintain robust IT infrastructure and ensure operational efficiency. Join Sol-Ark to contribute to a dynamic team dedicated to innovative energy solutions.

Qualifications

• Minimum of 3 years of experience in IT support or related technical support role.
• Hands-on experience administering Microsoft Intune.
• Strong troubleshooting skills across Windows desktops and laptops.

Responsibilities

• Provide Tier 1 and Tier 2 support for desktops and peripherals.
• Administer Microsoft Intune and Microsoft 365 for user accounts.
• Execute hands-on operational support in server rooms and IT spaces.

Skills

Microsoft Intune administration

Microsoft 365 support

Windows troubleshooting

Hybrid Active Directory knowledge

Technical documentation

Tools

Microsoft 365

NetSuite

Jira

Job description

Sol-Ark is seeking an IT Support Specialist II based in Allen, Texas, to provide Tier 1 and Tier 2 support focused on endpoint administration and Microsoft 365 operations. You will handle workstation setups, troubleshoot technical issues, and manage Microsoft Intune in a hybrid domain environment.

This role requires collaboration with internal stakeholders to maintain robust IT infrastructure and ensure operational efficiency. Join Sol-Ark to contribute to a dynamic team dedicated to innovative energy solutions.