Onsite Endoscopic Systems Specialist – OR Support

KARL STORZ North America; Houston (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

KARL STORZ North America is seeking an Onsite Endoscopic Specialist (OES) to support advanced medical technologies directly within hospital environments. In this hands-on, customer-facing role, you will work alongside OR, SPD, and Biomedical Engineering teams to ensure equipment readiness and successful surgical outcomes.

This onsite position runs Monday–Friday, 10:00 AM to 6:30 PM, offering exposure to clinical environments and pathways across sales, education, and clinical support within KARL

Qualifications

• Experience in sterile processing, surgical technology, healthcare, or medical device support.
• Strong communication and interpersonal skills across cross-functional teams.
• Proficiency with Microsoft Office applications, including Excel.

Responsibilities

• Provide hands-on support to OR, SPD, and Biomedical Engineering teams to ensure surgical equipment is available and ready.
• Set up, operate, and support video towers and integrated surgical systems for procedures.
• Inspect, troubleshoot, and coordinate repairs or replacements for instruments and equipment.
• Transport, clean, sterilize, package, and organize surgical instruments per hospital and company standards.
• Manage repair workflows and facilitate service and exchange transactions.
• Troubleshoot equipment issues in real time to minimize disruptions.
• Develop and maintain relationships with clinical staff and deliver exceptional customer service.

Skills

Sterile processing experience

Healthcare environment

Strong communication

Microsoft Office Excel

Education

High school diploma

CRCST certification

Associate's degree

Tools

CRM systems

Job description

KARL STORZ North America is seeking an Onsite Endoscopic Specialist (OES) to support advanced medical technologies directly within hospital environments. In this hands-on, customer-facing role, you will work alongside OR, SPD, and Biomedical Engineering teams to ensure equipment readiness and successful surgical outcomes.

This onsite position runs Monday–Friday, 10:00 AM to 6:30 PM, offering exposure to clinical environments and pathways across sales, education, and clinical support within KARL