Onsite Endoscopic Specialist — OR Tech & Systems Support

KARL STORZ North America; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

KARL STORZ North America is seeking an Onsite Endoscopic Specialist to support advanced medical technologies directly within a hospital environment. You will work with OR, SPD, and BioMed teams to ensure equipment readiness and successful procedures.

You will perform setup, testing, and support of video towers and surgical systems, troubleshoot and repair instruments, and maintain strong relationships with hospital staff. This onsite role runs Monday–Friday, 10:00 AM to 6:30 PM.

Qualifications

• High school diploma or equivalent required.
• Experience in sterile processing, surgical tech, healthcare support or medical devices.
• Strong communication and interpersonal skills in a fast-paced, service-oriented setting.
• Excellent organizational and time-management skills with ability to manage multiple priorities.
• Proficiency with Microsoft Office applications, including Excel and reporting tools.
• Ability to meet physical requirements, including lifting up to 25 pounds.

Responsibilities

• Provide hands-on support to OR, SPD, and BioMed teams to ensure equipment readiness and seamless clinical operations.
• Set up, test, and support video towers and integrated surgical systems for procedures.
• Inspect, troubleshoot, repair, and coordinate replacement of KARL STORZ instruments and equipment.
• Transport, clean, sterilize, package, and organize surgical instruments to ensure compliance and procedural readiness.
• Manage repair workflows, monitor equipment status, and facilitate service and exchange transactions.
• Troubleshoot equipment issues in real time to minimize downtime and support successful surgical outcomes.
• Build strong relationships with hospital staff while delivering exceptional customer service and technical support.

Skills

Sterile processing

Surgical tech

Healthcare support

Medical devices

Customer service

Education

High school diploma or equivalent

Associate's degree

CRCST certification

Tools

Microsoft Office (Excel, reporting tools)

Job description

KARL STORZ North America is seeking an Onsite Endoscopic Specialist to support advanced medical technologies directly within a hospital environment. You will work with OR, SPD, and BioMed teams to ensure equipment readiness and successful procedures.

You will perform setup, testing, and support of video towers and surgical systems, troubleshoot and repair instruments, and maintain strong relationships with hospital staff. This onsite role runs Monday–Friday, 10:00 AM to 6:30 PM.