Onsite Endoscopic Specialist - OR Equipment & Support

KARL STORZ SE & Co. KG; Houston, Northern (TX, KY); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical / Dental / Vision including a

Wellness program

401(k) retirement savings with match

Tuition reimbursement

Paid holidays

Job summary

KARL STORZ North America is seeking an Onsite Endoscopic Specialist to support operating rooms and sterile processing teams in hospital settings, with field-based responsibilities across locations. The role is onsite and Monday–Friday 10:00 AM to 6:30 PM.

You will set up and troubleshoot KARL STORZ video towers and surgical systems, coordinate repairs, and deliver exceptional service within clinical environments while advancing your career in MedTech.

Qualifications

• High school diploma or equivalent required.
• Experience in sterile processing, surgical technology, healthcare, medical device support, sales, or other clinical environments.
• Strong communication and interpersonal skills with cross-functional teams.
• Excellent organizational skills for multitasking in a fast-paced setting.
• Proficiency with Microsoft Office including Excel and reporting tools.
• Ability to meet physical requirements including lifting up to 25 pounds.
• Strong customer service orientation and commitment to clinical excellence.
• Nice to have CRCST certification or willingness to obtain certification.

Responsibilities

• Provide hands-on support to OR, SPD, and Biomedical Engineering teams to ensure equipment is available and procedure-ready.
• Set up, operate, and support KARL STORZ video towers and integrated surgical systems for scheduled procedures.
• Inspect, troubleshoot, and coordinate repairs or replacements for instruments and equipment.
• Transport, clean, sterilize, package, and organize surgical instruments per hospital and company standards.
• Manage repair workflows, monitor equipment status, and facilitate service and exchange transactions.
• Troubleshoot equipment issues in real time to minimize disruptions during procedures.
• Develop and maintain relationships with clinical staff while delivering exceptional service.

Skills

Communication skills

Organizational skills

MS Office

Customer service

Education

High school diploma or equivalent

Job description

KARL STORZ North America is seeking an Onsite Endoscopic Specialist to support operating rooms and sterile processing teams in hospital settings, with field-based responsibilities across locations. The role is onsite and Monday–Friday 10:00 AM to 6:30 PM.

You will set up and troubleshoot KARL STORZ video towers and surgical systems, coordinate repairs, and deliver exceptional service within clinical environments while advancing your career in MedTech.