Onsite Electrical Service Technician

IES Residential Inc; Kernersville (NC); On-site; USD 52,000 - 80,000; Full time

Job summary

IES Residential Inc seeks an Electric Service Technician to perform electrical service, maintenance, troubleshooting, and repair across residential, commercial, and operational settings. You will diagnose issues, review plans, and ensure compliance with safety standards while communicating clearly with customers and coordinating with teams.

Minimum 2–4 years of experience, high school diploma or GED preferred, and licenses where required.

Qualifications

• Strong knowledge of electrical systems, equipment, and troubleshooting techniques.
• Excellent verbal, written, and interpersonal communication abilities.
• Strong problem-solving and analytical skills.
• Ability to read and interpret blueprints, schematics, and electrical documentation.
• Strong attention to detail and operational awareness.
• Ability to multitask and manage priorities in a fast-paced environment.
• Ability to work independently while collaborating across teams.
• Proficiency with electrical tools and testing equipment.
• Strong understanding of workplace safety practices and electrical codes.
• Customer service and relationship management skills.
• Ability to make sound decisions under pressure.
• Ability to pass pre-employment screenings including background checks.
• English speaking, reading, and writing preferred where necessary.
• Maintain professionalism and a positive demeanor with customers and partners.

Responsibilities

• Perform electrical service, maintenance, troubleshooting, and repair work on electrical systems and equipment.
• Diagnose and resolve electrical service issues in residential, commercial, or operational environments.
• Review service requests, project plans, specifications, and work orders to support accurate job completion.
• Ensure all work complies with company policies, safety standards, and electrical codes.
• Communicate with customers regarding service needs, timelines, and recommendations.
• Coordinate with employees, vendors, subcontractors, and internal departments regarding service activities.
• Maintain accurate service records, reports, and documentation.
• Support project timelines and resolve field operational concerns.
• Monitor tools, equipment, materials, and site conditions for safety and efficiency.
• Assist in training less experienced technicians as needed.
• Maintain professionalism and effective communication in all interactions.
• Perform additional duties as assigned.

Skills

Electrical troubleshooting

Blueprints & schematics

Safety compliance

Customer communication

Team collaboration

Education

High school diploma or GED

Industry certifications/licenses (where required)

Tools

Electrical testing equipment

Job description

IES Residential Inc seeks an Electric Service Technician to perform electrical service, maintenance, troubleshooting, and repair across residential, commercial, and operational settings. You will diagnose issues, review plans, and ensure compliance with safety standards while communicating clearly with customers and coordinating with teams.

Minimum 2–4 years of experience, high school diploma or GED preferred, and licenses where required.