Electrical Field Service Technician

IES Residential; Grapevine (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

401K with match

Paid time off

Life insurance

Medical coverage

Dental and vision coverage

Disability coverage

Insurance discounts

Job summary

IES Residential seeks an Electric Service Technician to assist with electrical service, maintenance, troubleshooting, and repair work across residential, commercial, and field environments. You will support project plans, coordinate with teams and vendors, and ensure safety and compliance with codes and policies.

You will maintain thorough service records, interact with customers to relay updates, and help meet project timelines.

Qualifications

• Basic knowledge of electrical systems, equipment, and troubleshooting techniques.
• Excellent verbal, written, and interpersonal communication abilities.
• Strong problem-solving and analytical skills.
• Ability to read and interpret blueprints, schematics, and electrical documentation.
• Strong attention to detail and operational awareness.
• Ability to multitask and manage priorities in a fast-paced environment.
• Ability to work independently while collaborating across teams and departments.
• Proficiency in using electrical tools, testing equipment, and related systems.
• Strong understanding of workplace safety practices and electrical codes.
• Strong customer service and relationship management skills.
• Ability to pass pre-employment screenings such as background and motor vehicle record checks.
• English speaking, reading, and writing preferred, and required where necessary to perform job duties.
• Maintain professionalism and a positive, respectful demeanor with customers, coworkers, and business partners.

Responsibilities

• Assist with electrical service, maintenance, troubleshooting, and repair work on electrical systems and equipment.
• Review service requests, project plans, specifications, and work orders to support job completion.
• Support diagnosing and resolving electrical service issues in residential, commercial, or operational environments.
• Ensure all work is completed in compliance with company policies, safety standards, and applicable electrical codes.
• Communicate with customers regarding service needs, repairs, and project updates.
• Coordinate with employees, vendors, subcontractors, and internal departments regarding service activities and operational needs.
• Maintain accurate service records, reports, and documentation related to electrical work and customer interactions.
• Support project timelines and assist with resolving operational concerns in the field.
• Monitor tools, equipment, materials, and job site conditions to support operational efficiency and safety.
• Assist senior technicians and support field service operations as needed.
• Maintain professionalism and effective communication throughout all customer and operational interactions.
• Perform additional duties as assigned.

Skills

Electrical troubleshooting

Communication skills

Problem solving

Blueprint reading

Attention to detail

Team collaboration

Use of electrical testing tools

Safety compliance

Decision making under pressure

Background checks readiness

English proficiency

Education

High school diploma or GED

Industry certifications or licenses (where required)

Tools

Electrical tools

Testing equipment

Job description

IES Residential seeks an Electric Service Technician to assist with electrical service, maintenance, troubleshooting, and repair work across residential, commercial, and field environments. You will support project plans, coordinate with teams and vendors, and ensure safety and compliance with codes and policies.

You will maintain thorough service records, interact with customers to relay updates, and help meet project timelines.