Onsite EAP Counselor | Workplace Wellness & Crisis Support

UnitedHealth Group; Jacksonville (FL); On-site; USD 40,000 - 72,000; Full time

Benefits offered by this job

Comprehensive benefits package

401k contribution

Equity stock purchase program

Incentive and recognition programs

Job summary

UnitedHealth Group, through Optum Behavioral Care, seeks an Onsite EAP Counselor in Jacksonville, FL. This full-time, non-exempt role provides onsite behavioral health services, including assessments, referrals, crisis intervention, and workplace consultations, with documentation in the clinical systems.

Your work supports employee well-being, organizational health, and effective crisis management across client sites, requiring licensure and several years of experience in behavioral health.

Qualifications

• Master's or Doctoral degree in a behavioral health discipline.
• Current, unrestricted license to practice independently.
• 3+ years of experience in a behavioral health setting.
• Ability to work onsite as needed.

Responsibilities

• Conduct solution-focused consultations; help clients define goals and action plans.
• Assess and refer to appropriate behavioral health programs and resources.
• Assist with referrals for ongoing or additional counseling services.
• Provide limited aftercare monitoring to ensure treatment continuation.
• Offer manager consultation on workplace issues and performance concerns.
• Provide crisis intervention and management support for critical incidents.
• Deliver on-site trainings for managers and staff (wellness seminars, health fairs).
• Attend monthly 1-on-1s and team meetings as required.
• Document client interactions in the designated clinical case management system.
• Maintain confidentiality per HIPAA and applicable privacy laws.

Skills

Communication skills

Interpersonal skills

Organizational skills

MS Office

Education

Masters/ Doctoral in behavioral health

Licensed independent practice

Job description

UnitedHealth Group, through Optum Behavioral Care, seeks an Onsite EAP Counselor in Jacksonville, FL. This full-time, non-exempt role provides onsite behavioral health services, including assessments, referrals, crisis intervention, and workplace consultations, with documentation in the clinical systems.

Your work supports employee well-being, organizational health, and effective crisis management across client sites, requiring licensure and several years of experience in behavioral health.