Onsite EAP Counselor - Per Diem - Tualatin, OR

Optum; Tualatin (OR); On-site; USD 55,000 - 96,000; Part time

Job summary

Optum is seeking an onsite EAP Counselor in Tualatin, OR for a per diem role offering 16 hours per week. This non-exempt position provides on-site services to a designated customer or book of business, including assessment, referrals, training, and incident response.

Responsibilities include solution-focused consultations, referrals to worklife and behavioral health resources, manager consultation, crisis intervention, and on-site trainings.

Qualifications

• Masters / Doctoral degree in a recognized behavioral health discipline.
• Current, unrestricted license at the independent practice level.
• 3+ years of experience in a behavioral health setting.
• Ability to work onsite as needed.

Responsibilities

• Conduct solution-focused consultations; helping clients define goals, plan action and gain insight.
• Assess and refer to appropriate programs and services including Worklife, behavioral health, substance abuse/chemical dependency and community-based resources.
• Assist with referrals for members needing ongoing/additional counseling services.
• Provide limited after-care monitoring (following up with employees and/or providers to ensure safety and continuity of treatment).
• Provide manager consultation services on work-related issues such as performance management, trauma in the workplace, organizational change, and Work-life issues.
• Provide crisis intervention and management support in response to Critical Incidents.
• Conduct on-site training services for managers and employees (e.g. wellness seminars, Health fairs, Lunch & Learns).
• Participate in monthly 1 on 1's, team meetings, and other customer meetings as required.
• Utilize clinical case management systems and document member contact/case documentation within departmental time frames.
• Follow HIPAA and internal privacy policies to maintain confidentiality and protect health information.

Skills

Independent practice license

Onsite work readiness

3+ years behavioral health experience

Education

Masters / Doctoral degree in behavioral health

Tools

MS Office

Job description

**This is a per diem role for a total of 16 hours per week (hours are guaranteed). Position is non-exempt status and paid on an hourly basis.***

The Optum family of businesses, is seeking an Onsite EAP Counselor to join our team in Tualatin, OR. As a member of the Optum Behavioral Care team, you'll be an integral part of our vision to make healthcare better for everyone.

The Onsite EAP Counselor is a professional position responsible for providing onsite services to either a dedicated customer or customers in our overall book of business. Responsibilities range from assessment and referral, management consultations, training, and critical incident response. An Onsite EAP Counselor may also provide consultation to HR, program managers and supervisors on workplace and organizational issues.

Primary Responsibilities

• Conduct solution focused consultations; helping clients define goals, plan action and gain insight
• Assess and refer to appropriate programs and services including but not limited to: Worklife, behavioral health, substance abuse / chemical dependency and community-based resources
• Assist with referrals for members needing ongoing/additional counseling services
• Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees, continuation of treatment, etc.)
• Provide manager consultation services on a variety of work-related issues such as; performance management, trauma impacting the workplace, organizational change, individual employee crisis intervention, coaching, and Work-life issues
• Provide crisis intervention and management support in response to Critical Incidents
• Conduct on-site training services for managers and employees (e.g. wellness seminars, Health fairs, Lunch & Learns)
• Participate in monthly 1 on 1's, team meetings, and other customer meetings as required
• Utilize UHG computer to accurately and thoroughly document member contact/case documentation accessing appropriate clinical case management system (s) within departmental time frame
• Follow internal ethical and regulatory privacy policies such as HIPAA, maintain confidentiality and private health information of members. Follows state and federal licensing practices
• Other projects as assigned by manager

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Masters / Doctoral degree in a recognized behavioral health discipline
• Current, unrestricted license at the independent practice level
• 3+ years of experience in a behavioral health setting
• Ability to work onsite as needed

Preferred Qualifications

• CEAP
• EAP experience
• Experience in settings such as managed care, private or public clinics, with emphasis on mental health, chemical dependency, and work place issues
• Training in EAP, workplace and organizational dynamics
• Proficiency with all MS Office applications
• Proven solid written and verbal communication skills
• Proven solid interpersonal skills required and the ability to work effectively among different levels of management and personnel
• Proven solid organizational skills with the ability to manage stressful situations and multiple competing priorities