Onsite Dynamics 365 Analyst - ERP/CRM Transformation

Elma Electronic Inc.; Fremont, Northern (CA, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Elma Electronic is seeking a Business Application Analyst to own the day-to-day administration, support, and optimization of Microsoft Dynamics 365 across the organization. This onsite role is based in Fremont, CA, and requires hands-on experience in FSCM and CE modules.

You will lead workshops, manage incident resolution, and coordinate deployments with partners, while documenting procedures and training materials.

Qualifications

• Bachelor's degree in CS/IS/Business or related field.
• 4–8 years of experience supporting Microsoft ERP solutions.
• Deep hands-on knowledge of Microsoft Dynamics 365 FSCM, including configuration, troubleshooting, security administration, master data management, workflows, and operational support.
• Knowledge of Dynamics 365 CE and Dual Write integration is an advantage.

Responsibilities

• Serve as a functional subject matter expert and administrator for Microsoft Dynamics 365.
• Manage daily application support activities, incident resolution, root cause analysis, and user requests.
• Provide first and second level functional support and coordinate third level support activities with partners and vendors.
• Manage application configuration, security roles, workflows, access controls, and system governance.
• Facilitate business requirement workshops for enhancements.
• Coordinate testing deployment activities for Microsoft updates, hotfixes, and new functionality.
• Develop and maintain operational documentations, support procedures and training materials.

Skills

Dynamics 365 FSCM

Administration & configuration

Stakeholder management

UAT & deployments

Security roles & access controls

Azure DevOps

Power Platform

Dual Write integration

Education

Bachelor's degree in Computer Science, Information Systems, Business Administration, or related discipline

Tools

Azure DevOps

Azure Service Bus

Power Platform

Dual Write

Job description

Elma Electronic is seeking a Business Application Analyst to own the day-to-day administration, support, and optimization of Microsoft Dynamics 365 across the organization. This onsite role is based in Fremont, CA, and requires hands-on experience in FSCM and CE modules.

You will lead workshops, manage incident resolution, and coordinate deployments with partners, while documenting procedures and training materials.