Onsite Dynamics 365 FSCM Analyst — ERP Optimization

Elma Electronic Inc.; Lawrenceville, Northern (GA, KY); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Elma Electronic is a global leader in embedded computing solutions and is seeking a Business Application Analyst at our Lawrenceville, GA campus to own and optimize the Microsoft Dynamics 365 FSCM platform, manage daily support, and drive continuous improvement across ERP and CRM initiatives.

You will collaborate with process owners, run requirement workshops, coordinate testing for updates, and develop user guides and training materials to ensure strong system adoption.

Qualifications

• 3-5 years of experience supporting ERP or business applications.
• Experience with Microsoft Dynamics AX, Dynamics 365 FSCM, or Dynamics 365 CE.
• Understanding of business process analysis and process mapping methodologies.
• Experience supporting UAT and business application implementations.

Responsibilities

• Serve as a functional subject matter expert and administrator for Microsoft Dynamics 365.
• Manage daily application support activities, incident resolution, root cause analysis, and user requests.
• Provide first- and second-level functional support and coordinate third-level support activities with partners and vendors.
• Manage application configuration, security roles, workflows, access controls, and system governance.
• Partner with business process owners to optimize operations and maximize system adoption.
• Facilitate business requirement workshops for enhancements.
• Coordinate testing and deployment activities for Microsoft updates, hotfixes, and new functionality.
• Develop and maintain operational documentation, support procedures, and training materials.

Skills

Dynamics 365 FSCM

D365 CE

ERP support

Stakeholder collaboration

Education

Bachelor's degree in CS/IS/Business

Tools

Azure DevOps

Azure Service Bus

Power Platform

Dual Write integration

Job description

Elma Electronic is a global leader in embedded computing solutions and is seeking a Business Application Analyst at our Lawrenceville, GA campus to own and optimize the Microsoft Dynamics 365 FSCM platform, manage daily support, and drive continuous improvement across ERP and CRM initiatives.

You will collaborate with process owners, run requirement workshops, coordinate testing for updates, and develop user guides and training materials to ensure strong system adoption.