Onsite Diagnostics Technician - Medical Device Repair

DiaSorin S.p.A.; Minnesota; On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Time off programs

Wellbeing support

Annual incentive program

Job summary

Diasorin S.p.A. is seeking an Internal Service Specialist I based onsite in Stillwater, Minnesota. You will provide service and support to customers, internal service engineers, and other Diasorin personnel with instrument maintenance, calibration, troubleshooting, repair, work order review, and training.

The role offers progression within a medical device repair operation, with exposure to multiple immunodiagnostic devices and opportunities to grow into larger systems after initial training.

Qualifications

• Preferred: 2 year degree or higher in Biomedical Equipment Technology, AA Electronics, Engineering Technician or equivalent.
• Hands on experience performing repairs.
• Experience with pipetting preferred.
• Experience with preventative maintenance and troubleshooting with reference to manufacturer’s manual.
• Willingness to contribute to service process improvement.
• Ability to explain correct operation of equipment.
• Excellent interpersonal/communication skills and ability to handle multiple activities.
• Knowledge of electronics, medical terminology, chemistry, and physics.
• Understanding of cGMPs and GLP principles.
• Proficient with Microsoft Office applications.

Responsibilities

• Troubleshoot and repair diagnostic equipment.
• Run quality control assays on devices (release testing).
• Enter and process service documentation in internal software systems.
• Manage spare parts and consumable inventory ordering.
• Perform preventive maintenance on equipment.
• Contribute to team coordination and maintain lab cleanliness and housekeeping standards.
• Participate in service call escalation to avoid instrument replacements.
• Share information to improve coordination and performance.
• Promote an ethical, trusting work environment and customer-focused service.

Job description

Diasorin S.p.A. is seeking an Internal Service Specialist I based onsite in Stillwater, Minnesota. You will provide service and support to customers, internal service engineers, and other Diasorin personnel with instrument maintenance, calibration, troubleshooting, repair, work order review, and training.

The role offers progression within a medical device repair operation, with exposure to multiple immunodiagnostic devices and opportunities to grow into larger systems after initial training.