Onsite Diagnostics Specialist – Veterinary Tech Expert

Zoetis Inc; De Pere (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

Zoetis in San Juan, PR seeks a Diagnostics Technical Specialist to provide onsite support for veterinary clinics and labs. You will implement, train, and support diagnostics products, improving workflow efficiency and adoption.

The role requires travel up to 90% of the week and collaboration with field teams to grow customer value. Ideal candidates have veterinary tech background, strong analytical skills, and bilingual English/Spanish abilities.

Qualifications

• Associate’s degree required; a veterinary technician background is preferred.
• Strong computer skills with MS Office and Excel.
• Fluent in English and Spanish; able to work in a veterinary diagnostics context.

Responsibilities

• Provide onsite support for clinics, labs, and academic settings on diagnostics products.
• Lead onboarding and training to accelerate adoption of diagnostics workflows.
• Troubleshoot issues, coordinate escalation, and ensure rapid resolution.
• Drive utilization of consumables and services through consultative training.
• Collaborate with ABM and DSC teams on opportunities and initiatives.
• Balance territory visits and manage customer relationships to improve satisfaction.

Skills

MS Office

Excel

Analytical thinking

Travel up to 90%

Bilingual English/Spanish

Education

Associate’s degree

Veterinary Technician preferred

Tools

Zoetis DX/Virtual Lab

Job description

Zoetis in San Juan, PR seeks a Diagnostics Technical Specialist to provide onsite support for veterinary clinics and labs. You will implement, train, and support diagnostics products, improving workflow efficiency and adoption.

The role requires travel up to 90% of the week and collaboration with field teams to grow customer value. Ideal candidates have veterinary tech background, strong analytical skills, and bilingual English/Spanish abilities.