Onsite Desktop Support Technician – Senior

Virtual Service Operations; Andover (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Professional development opportunities

Virtue-centered work environment

Job summary

Virtual Service Operations is seeking motivated individuals for a Desktop Support role in Andover, MA. Candidates must have at least 5 years of experience in Desktop Support and possess an active U.S. Government Secret Security Clearance. Responsibilities include workstation support, image loads, and IT service management updates.

The role emphasizes excellent communication and problem-solving skills. VSO fosters a community-oriented environment providing ongoing development opportunities and a variety of employee benefits.

Qualifications

• Minimum 5 years of working experience in Desktop Support.
• Must possess an active U.S. Government Secret Security Clearance or above.
• Excellent communication skills in writing and speaking.

Responsibilities

• Provide Workstation Software Break Fix support.
• Perform PC Install, Moves, Adds and Changes.
• Support IT Service Management Updates.

Skills

Desktop Support Experience

Knowledge of PC Imaging

Change Management

Incident Management

ServiceNow

Bomgar

LapLink

Secure Disk Wipe

Job description

Virtual Service Operations is seeking motivated individuals for a Desktop Support role in Andover, MA. Candidates must have at least 5 years of experience in Desktop Support and possess an active U.S. Government Secret Security Clearance. Responsibilities include workstation support, image loads, and IT service management updates.

The role emphasizes excellent communication and problem-solving skills. VSO fosters a community-oriented environment providing ongoing development opportunities and a variety of employee benefits.