Onsite Desktop Support Tech - Secret Clearance

Virtual Service Operations; El Segundo (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Ongoing learning and development opportunities

Comprehensive health benefits

Retirement plans

Job summary

Virtual Service Operations is seeking a Desktop Support professional in El Segundo, CA. Responsibilities include providing workstation support, managing PC installations, and handling asset recovery. Ideal candidates will have at least 5 years in desktop support and familiarity with tools like ServiceNow.

The position requires U.S. citizenship and an active Secret Security Clearance. VSO offers a supportive environment focused on teamwork and continuous personal development.

Qualifications

• Minimum 5 years of experience in Desktop Support.
• Knowledge of PC Imaging is required.
• Experience with change management and incident management is essential.
• Experience using ServiceNow, Bomgar, LapLink, and Secure Disk Wipe tools is preferred.

Responsibilities

• Provide Workstation Software Break Fix support.
• Manage PC Install, Moves, Adds and Changes.
• Load images and handle asset recovery and tagging.
• Support printer and client center operations.

Skills

Desktop Support

PC Imaging

Change Management

Incident Management

ServiceNow

Bomgar

LapLink

Secure Disk Wipe

Job description

Virtual Service Operations is seeking a Desktop Support professional in El Segundo, CA. Responsibilities include providing workstation support, managing PC installations, and handling asset recovery. Ideal candidates will have at least 5 years in desktop support and familiarity with tools like ServiceNow.

The position requires U.S. citizenship and an active Secret Security Clearance. VSO offers a supportive environment focused on teamwork and continuous personal development.