Onsite Desktop Support Tech — Growth & Training

Virtual Service Operations; Largo (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Virtual Service Operations in Largo, Florida is seeking a motivated Desktop Support specialist to join our team. You will support workstation operations, imaging, and client centers, ensuring smooth service for our client.

Ideal candidates have experience with ServiceNow and related tools, and are available to work onsite in Largo. Training is provided and opportunities for growth within a team‑oriented environment are offered.

Qualifications

• Experience in Desktop Support or related IT role.
• Knowledge of PC Imaging.
• Experience with change and incident management.
• Familiarity with the listed tools: ServiceNow, Bomgar, LapLink, Secure Disk Wipe.

Responsibilities

• Provide Workstation Software Break Fix support.
• IMAC – PC Install, Moves, Adds and Changes
• Image Loads
• Asset Recovery
• Asset tagging
• Printer Support
• Client Center (Tech Bar) Support
• IT Service Management Updates
• Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned

Skills

Desktop Support

Communication skills

Imaging PCs

ServiceNow

Bomgar

LapLink

Change management

Incident management

Tools

ServiceNow

Bomgar

LapLink

Secure Disk Wipe

Job description

Virtual Service Operations in Largo, Florida is seeking a motivated Desktop Support specialist to join our team. You will support workstation operations, imaging, and client centers, ensuring smooth service for our client.

Ideal candidates have experience with ServiceNow and related tools, and are available to work onsite in Largo. Training is provided and opportunities for growth within a team‑oriented environment are offered.