Onsite Desktop Support Engineer - Windows 10/11 Migration

Irvine Technology Corporation; Harrodsburg (KY); On-site; USD 41,328 - 48,216; Full time

Job summary

A large technology staffing firm is seeking a Desktop Support Engineer for a 9-week onsite project in Harrodsburg, Kentucky, focused on upgrading end users from Windows 10 to 11. Ideal candidates should have over 3 years of experience in desktop support, strong Windows OS knowledge, and the ability to work independently. The role involves direct support for various teams and troubleshooting hardware and software issues to ensure a seamless upgrade experience.

Qualifications

• 3+ years of hands-on desktop support or IT field services experience.
• Strong knowledge of Windows 10 and 11 operating systems.
• Experience with laptop/desktop imaging, deployments, and migrations.
• Ability to work independently and professionally in an onsite environment.

Responsibilities

• Perform laptop and desktop deployments, swapping out older equipment.
• Support Windows 10 to 11 migration, including setup and validation.
• Provide direct end-user support for various business functions.
• Troubleshoot hardware and software issues as necessary.

Skills

Hands-on desktop support

Windows 10 and 11 knowledge

Troubleshooting skills

Customer service

Communication skills

Job description

A large technology staffing firm is seeking a Desktop Support Engineer for a 9-week onsite project in Harrodsburg, Kentucky, focused on upgrading end users from Windows 10 to 11. Ideal candidates should have over 3 years of experience in desktop support, strong Windows OS knowledge, and the ability to work independently. The role involves direct support for various teams and troubleshooting hardware and software issues to ensure a seamless upgrade experience.