Windows 11 Migration Specialist – Desk-Side IT Support

Pride Health; Richmond (VA); On-site; USD 28,929 - 38,572; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k) retirement savings

Employee assistance program

Job summary

A healthcare staffing company is seeking an Associate IT Systems Support Specialist to support Windows 11 migration activities in Richmond, Virginia. This role offers a competitive hourly wage of $21-$28 on a W2, with potential for extension. Key responsibilities include maintaining relationships with IT teams, troubleshooting issues, and ensuring smooth project execution. Ideal candidates should possess strong customer service, analytical skills, and experience in desk-side support. Comprehensive benefits are available for eligible employees.

Qualifications

• 3+ years of experience in deskside support or lab IT environment.
• Demonstrated leadership abilities.
• Must be customer service oriented.

Responsibilities

• Build and maintain relationships with Lab Owners, IT Teams, and Management.
• Update inventory of lab equipment and software.
• Collaborate for seamless migration activities.

Skills

Customer service orientation

Analytical and problem-solving skills

Communication skills

Ability to troubleshoot desktop technology issues

Self-motivational work ethic

Education

Bachelor’s degree in computer science

Associate’s degree

High School Diploma or equivalent

Job description

A healthcare staffing company is seeking an Associate IT Systems Support Specialist to support Windows 11 migration activities in Richmond, Virginia. This role offers a competitive hourly wage of $21-$28 on a W2, with potential for extension. Key responsibilities include maintaining relationships with IT teams, troubleshooting issues, and ensuring smooth project execution. Ideal candidates should possess strong customer service, analytical skills, and experience in desk-side support. Comprehensive benefits are available for eligible employees.