Onsite Desktop Support Engineer - Legal IT & Collaboration

Prosum; Los Angeles (CA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Job summary

A leading technology services provider in Los Angeles seeks a Technology Services Administrator. This role involves providing expert IT support in a professional services environment for attorneys and staff, ensuring smooth operations in a Microsoft 365/Windows 11 setting. Candidates must have at least 3 years of IT experience in legal or professional services, along with strong interpersonal skills. Benefits include medical and vision insurance.

Qualifications

• 3+ years of IT experience in legal or professional services.
• Expert-level troubleshooting skills required.
• Experience supporting attorneys or client-facing professionals.

Responsibilities

• Deliver white-glove support for users in a Microsoft 365/Windows 11 environment.
• Handle escalated service tickets.
• Support video conferences and high-stakes meetings.

Skills

IT experience in legal or professional services

Windows 11 and Office 365 knowledge

Active Directory

Interpersonal and communication skills

iPhone/Android support

Conference room technology support

Tools

Microsoft 365

iManage

NetDocs

Job description

A leading technology services provider in Los Angeles seeks a Technology Services Administrator. This role involves providing expert IT support in a professional services environment for attorneys and staff, ensuring smooth operations in a Microsoft 365/Windows 11 setting. Candidates must have at least 3 years of IT experience in legal or professional services, along with strong interpersonal skills. Benefits include medical and vision insurance.