Onsite Desktop Engineer – IT Hardware & Windows Pro

Tekgence Inc; Chelmsford (MA); On-site; USD 96,432 - 123,984; Full time

Job summary

A technology services company located in Chelmsford, MA is seeking an experienced technician to diagnose hardware problems and manage various devices, including laptops, desktops, and mobile devices. Candidates should have 6-8 years of IT service management experience and be proficient in hardware and software installation. This position is on-site and ideal for individuals who enjoy troubleshooting within a dynamic work environment.

Qualifications

• 6-8 years of IT service management or consulting experience.
• Hands-on experience with hardware and software installation, upgrades, and troubleshooting.

Responsibilities

• Diagnose computer hardware problems for repair, replacement or upgrade.
• Handle a range of devices and systems including laptops, desktops, servers, and printers.
• Work with Windows OS, Microsoft Office, Office 365, iOS, and mobile devices.

Skills

IT Service Management

Hardware Troubleshooting

Software Installation

Experience with Windows OS

Experience with Microsoft Office

Job description

A technology services company located in Chelmsford, MA is seeking an experienced technician to diagnose hardware problems and manage various devices, including laptops, desktops, and mobile devices. Candidates should have 6-8 years of IT service management experience and be proficient in hardware and software installation. This position is on-site and ideal for individuals who enjoy troubleshooting within a dynamic work environment.