Desktop Engineer

Tekgence Inc; Chelmsford (MA); On-site; USD 96,432 - 123,984; Full time

Job summary

A technology services company located in Chelmsford, MA is seeking an experienced technician to diagnose hardware problems and manage various devices, including laptops, desktops, and mobile devices. Candidates should have 6-8 years of IT service management experience and be proficient in hardware and software installation. This position is on-site and ideal for individuals who enjoy troubleshooting within a dynamic work environment.

Qualifications

• 6-8 years of IT service management or consulting experience.
• Hands-on experience with hardware and software installation, upgrades, and troubleshooting.

Responsibilities

• Diagnose computer hardware problems for repair, replacement or upgrade.
• Handle a range of devices and systems including laptops, desktops, servers, and printers.
• Work with Windows OS, Microsoft Office, Office 365, iOS, and mobile devices.

Skills

IT Service Management

Hardware Troubleshooting

Software Installation

Experience with Windows OS

Experience with Microsoft Office

Job description

Overview

Job Location: Chelmsford, MA (Suburb of Boston MA) – Onsite

Type: Contract

Responsibilities

• Diagnose computer hardware problems for repair, replacement or upgrade
• Handle a range of devices and systems including laptops, desktops, servers, switches, mobile devices, printers, copiers, plotters, and video conferencing hardware
• Work with Windows OS, Microsoft Office, Office 365, iOS and mobile devices, and VM tools
• Provide hands-on experience with hardware and software installation, upgrades, and troubleshooting

Qualifications

• IT Service Management/Consulting experience
• Experience level: 6-8 years