Onsite Desktop & AV Support Specialist (Windows & Mac)

Creative Solutions Services, LLC; Columbus (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Creative Solutions Services, LLC is seeking an on-site Desktop Support specialist in Columbus, OH. The role covers resolving software, hardware, and network issues, with focus on Windows and Mac OS environments and supporting teachers, staff, and events.

You will provide timely technical assistance, maintain documentation, and collaborate with team members to ensure smooth operation of educational technology in multiple environments.

Qualifications

• 3+ years of desktop support experience.
• Experience supporting Windows and Mac OS.
• Experience with audio/visual equipment used in teaching, meeting, and event spaces.
• Strong customer service and communication skills.
• Ability to work as part of a team and independently, taking initiative when necessary.
• Organized and systematic approach to managing information and documentation.

Skills

Desktop support

Windows OS

Mac OS

A/V equipment

Customer service

Teamwork

Documentation

Job description

Creative Solutions Services, LLC is seeking an on-site Desktop Support specialist in Columbus, OH. The role covers resolving software, hardware, and network issues, with focus on Windows and Mac OS environments and supporting teachers, staff, and events.

You will provide timely technical assistance, maintain documentation, and collaborate with team members to ensure smooth operation of educational technology in multiple environments.