Onsite Data Entry & Customer Support Associate

Ampcus Inc; Jackson (MS); On-site; USD 30,000 - 45,000; Full time

Job summary

Ampcus Inc. is seeking a Data Entry Clerk III in Jackson, MS. The role involves answering inbound customer calls, making outbound calls to follow up on requests, and documenting all interactions accurately.

The ideal candidate should have strong verbal communication skills, problem-solving abilities, and attention to detail. This position offers a full-time work environment with expectations to meet daily call targets.

Qualifications

• Strong verbal communication and active listening skills.
• Excellent problem‑solving and multitasking skills.
• Prior customer service or call center experience preferred.

Responsibilities

• Answer inbound customer calls to provide support and resolve issues.
• Make outbound calls to follow up on customer requests.
• Document all interactions clearly and accurately.

Skills

Strong verbal communication

Active listening skills

Problem‑solving skills

Multitasking skills

Proficiency with call center software

Attention to detail

Job description

Ampcus Inc. is seeking a Data Entry Clerk III in Jackson, MS. The role involves answering inbound customer calls, making outbound calls to follow up on requests, and documenting all interactions accurately.

The ideal candidate should have strong verbal communication skills, problem-solving abilities, and attention to detail. This position offers a full-time work environment with expectations to meet daily call targets.