Onsite Data Center Technician | Field Engineer

PTR Global; Colorado Springs (CO); On-site; USD 49,593 - 56,481; Full time

Job summary

PTR Global is seeking a Service Engineer to provide technical support, maintenance and troubleshooting for data center systems. This role emphasizes proactive problem‑solving and the ability to work independently or as part of a team to ensure reliable operation of critical infrastructure.

Responsibilities include installation, maintenance, and repair of equipment, diagnosing issues to minimize downtime, and documenting service activities. Travel for on‑site support is required as needed.

Qualifications

• Bachelor’s degree in Engineering, Electronics, or related field or equivalent experience.
• Proven experience in a service engineering or technical support role.
• Strong troubleshooting and problem‑solving skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Perform installation, maintenance, and repair of equipment and systems.
• Diagnose and troubleshoot technical issues to ensure minimal downtime.
• Provide technical support and training to customers and end‑users.
• Document service activities, including reports and updates to management.
• Collaborate with internal teams to improve product performance and customer experience.
• Ensure compliance with safety and quality standards during all service activities.

Skills

Troubleshooting

Communication

Independent work

Travel readiness

Education

Bachelor’s degree/equivalent

Job description

PTR Global is seeking a Service Engineer to provide technical support, maintenance and troubleshooting for data center systems. This role emphasizes proactive problem‑solving and the ability to work independently or as part of a team to ensure reliable operation of critical infrastructure.

Responsibilities include installation, maintenance, and repair of equipment, diagnosing issues to minimize downtime, and documenting service activities. Travel for on‑site support is required as needed.