Onsite Data Center Implementation Specialist

ELEVI Associates; Memphis (TN); On-site; USD 60,200 - 70,200; Full time

Job summary

ELEVI Associates in Memphis, TN is seeking an Associate Implementation Specialist, Service Delivery to support data center operations, hardware repair, and detailed coordination with dispatched field engineers.

The role requires strong customer communication, Linux experience, and the ability to work in a fast-paced team environment, including after-hours and weekend support when needed.

Qualifications

• Must be a US citizen or have a Green Card.
• Willing to work weekends/holidays as required.
• Comfortable with hardware repair and server maintenance.
• Able to read Linux logs and use the Linux CLI.
• Strong verbal and written communication skills.

Responsibilities

• Ticket management and tracking.
• Provide day-to-day data center operational support.
• Escort and coordinate with dispatched field engineers.
• Manage parts shipping, receiving, and inventory.
• Maintain environment documentation (serial numbers, elevations, runbooks).
• Coordinate with colocation teams for power, cooling, and facility maintenance.
• Execute customer-directed system and version updates.
• Proactively monitor servers and notify customers of issues.
• Open and manage service requests; triage with Dell support.
• Perform troubleshooting and follow vendor resolutions.
• Support firmware upgrades and hardware break/fix activities.

Skills

Weekend support

Customer communication

Onsite teamwork

Flexible schedule

US citizen or Green Card

Hardware repair & server maintenance

Basic networking

Linux logs reading

Linux CLI

RoCE networking

NVIDIA GPU/NIC experience

Job description

ELEVI Associates in Memphis, TN is seeking an Associate Implementation Specialist, Service Delivery to support data center operations, hardware repair, and detailed coordination with dispatched field engineers.

The role requires strong customer communication, Linux experience, and the ability to work in a fast-paced team environment, including after-hours and weekend support when needed.