Onsite Data Center Field Engineer

There's Only One Place; Grand Rapids (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

There’s Only One Place is seeking a Field Service Engineer to support data center hardware at client sites within the designated territory and travel up to 75% of the time. You will diagnose, repair, and optimize servers and storage systems, with after-hours on-call rotation as needed.

The role requires hands-on hardware skills, OEM hardware certifications are a plus, and a valid driver’s license is necessary. You will lift up to 50 pounds and work in various customer environments.

Qualifications

• Experience with OEM data center hardware.
• Successful prior field service experience.
• Valid driver's license and ability to travel up to 75%.
• Ability to lift up to 50 pounds and work on feet for long periods.

Responsibilities

• Provide onsite system diagnostic and analysis support.
• Respond to customer failures with hardware testing and repair.
• Analyze software and hardware error logs for repairs.
• Coordinate parts and inventory per SLA.

Skills

Troubleshooting

Field experience

Driver's license

Education

High School Diploma

Bachelor's degree in related field

Tools

OEM hardware certifications

Job description

There’s Only One Place is seeking a Field Service Engineer to support data center hardware at client sites within the designated territory and travel up to 75% of the time. You will diagnose, repair, and optimize servers and storage systems, with after-hours on-call rotation as needed.

The role requires hands-on hardware skills, OEM hardware certifications are a plus, and a valid driver’s license is necessary. You will lift up to 50 pounds and work in various customer environments.