Onsite Customer Success Manager – Foxborough

Safety-Care by QBS; Foxborough (MA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401k retirement plan with company match

Life insurance

Paid time off

Training and professional development

Job summary

Safety-Care by QBS in Foxborough, MA is seeking a Customer Success Manager to manage client accounts and drive engagement. Your role will focus on onboarding, client support, and communication to deliver a seamless customer experience.

Applicants should have experience in customer success, strong communication skills, and be able to manage multiple priorities. The position offers a competitive salary range of $70,000-$80,000 with an OTE of $86,000-100,000 depending on experience.

Qualifications

• Experience in customer success or account management preferred.
• Background in K-12 education or behavioral health highly valued.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Manage client accounts and ensure smooth onboarding.
• Drive retention and engagement for a book of business.
• Monitor account health and identify risks early.

Skills

Customer service skills

Communication skills

Organizational skills

Attention to detail

Tools

CRM software

Scheduling software

Job description

Safety-Care by QBS in Foxborough, MA is seeking a Customer Success Manager to manage client accounts and drive engagement. Your role will focus on onboarding, client support, and communication to deliver a seamless customer experience.

Applicants should have experience in customer success, strong communication skills, and be able to manage multiple priorities. The position offers a competitive salary range of $70,000-$80,000 with an OTE of $86,000-100,000 depending on experience.