Onsite Customer Solutions Specialist (West Dundee)

Renishaw; West Dundee (IL); Sur place; USD 50 000 - 55 000; Plein temps

Avantages offerts par ce poste

Health benefits

Dental & Vision coverage

401K with company match

Paid holidays

Life insurance

Disability insurance

Vacation and personal time

Employee assistance program

Résumé du poste

Renishaw, an innovative engineering company, is seeking a Customer Service Representative to work onsite in West Dundee, IL. The role involves processing orders and quotes across multiple channels, expediting orders, and communicating product information to customers.

Strong attention to detail and excellent communication are essential. Ideal candidates have 3–5 years in customer service, proficiency with MS Office, and an interest in manufacturing technology.

Qualifications

• High school diploma required.
• 3–5 years of customer service experience.
• Proficient with Microsoft Office (Outlook, Word, Excel).

Responsabilités

• Process orders and quotes via fax, mail, email, telephone, web chat, or in person.
• Direct and expedite orders to meet customer requirements.
• Communicate product information, pricing, shipping delays, and other details to customers.

Connaissances

Customer service

Formation

High school diploma

Outils

Outlook

Word

Excel

CRM systems

Description du poste

Renishaw, an innovative engineering company, is seeking a Customer Service Representative to work onsite in West Dundee, IL. The role involves processing orders and quotes across multiple channels, expediting orders, and communicating product information to customers.

Strong attention to detail and excellent communication are essential. Ideal candidates have 3–5 years in customer service, proficiency with MS Office, and an interest in manufacturing technology.