Onsite Customer Service Rep in Oak Brook: Growth & Impact

ResultsCX Named ‘Major Contender’ in Everest Group; Oak Brook (IL); On-site; USD 16,000 - 23,000; Full time

Job summary

ResultsCX is hiring an Onsite Customer Service Representative in Oak Brook, IL. You will handle inbound and outbound calls, assist with account updates, billing questions, service inquiries and new account setups from our office at 900 Commerce Dr #310.

The role requires strong problem-solving skills, reliability, and the ability to work across multiple systems. Training pays at $14/hr with opportunities for growth in a dynamic customer experience environment.

Qualifications

• Education: High school diploma or GED required.
• Typing speed: 25 words per minute.
• Intermediate/advanced technical proficiency for multi-system use.
• Open availability 7 days a week.

Responsibilities

• Handle inbound and outbound calls to assist customers with account updates, billing questions, service inquiries and new account setups.
• Work from onsite office at 900 Commerce Dr #310, Oak Brook, IL 60523.
• Deliver friendly, patient support and resolve customer issues to improve satisfaction.

Skills

Typing 25 wpm

Tech proficiency

Open availability

Education

High school diploma

Job description

ResultsCX is hiring an Onsite Customer Service Representative in Oak Brook, IL. You will handle inbound and outbound calls, assist with account updates, billing questions, service inquiries and new account setups from our office at 900 Commerce Dr #310.

The role requires strong problem-solving skills, reliability, and the ability to work across multiple systems. Training pays at $14/hr with opportunities for growth in a dynamic customer experience environment.