Customer Service Associate - Training Provided (Oakbrook Terrace) | $60,000-$85,000

The Dorne Region; Oakbrook Terrace (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

The Dorne Region in Oakbrook Terrace, IL is hiring for a full-time, on-site client support role. You will listen to clients, answer questions, and connect people with the right information while documenting conversations and updating records.

No degree or prior experience is required. If you are comfortable talking with people, can stay organized across multiple tasks, and want to build professional skills in a client-facing role, this position fits.

Qualifications

• No degree or prior experience required.
• Comfortable talking with people and staying organized across multiple tasks.
• Reliability and willingness to learn matter more than background.

Responsibilities

• Listen carefully to clients and answer questions.
• Connect people with the right information.
• Document interactions and update records.
• Ensure nothing falls through the cracks.
• Guide clients through next steps.

Skills

Communication

Organization

Listening

Customer service

Job description

You help clients understand their options and guide them through next steps. Each conversation is a chance to listen carefully, answer questions and connect people with the right information. You document interactions, update records and ensure nothing falls through the cracks. This is a full-time, on-site position at our Oakbrook Terrace office.

How You Grow

Grow in an independent role with coaching, team support, and opportunities for greater responsibility. You receive structured training when you start, and ongoing development as your skills progress. Experienced team members are available to help you work through unfamiliar situations and sharpen your approach over time.

What We Look For

No degree or prior experience is required. If you are comfortable talking with people, can stay organized across multiple tasks and want to build professional skills in a client-facing role, this position fits. Reliability and a willingness to learn matter more than a specific background.