Onsite Customer Service Pro: Growth & Benefits

Sitel Corp.; Fayetteville (NC); On-site; USD 49,594,000 - 51,577,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Full-time hours

401(k) with company matching

Health benefits

Wellness benefits

Employee Assistance Program

Paid time off

Referral bonuses

Career growth

Bonus opportunities

Job summary

Foundever, located in Fayetteville, NC, is seeking a Customer Service Representative to support one of the largest providers for military service members and families. You will resolve customer issues and assist with their financial needs through inbound calls.

This role offers paid training, full-time hours, health/dental/vision benefits, wellness programs, and opportunities for career growth and bonus earnings.

Qualifications

• HS diploma or GED required.
• Preferred 6 months to 1 year of relevant work experience.
• Must be 18 years or older to apply.
• On-site role within 50 miles of Fayetteville, NC.

Responsibilities

• Resolve customer issues and manage financial needs via inbound calls.
• Deliver compassionate, service-oriented support with clear communication.
• Utilize system tools to locate information and assist customers.
• Contribute to a positive experience and promote company programs.

Skills

System Navigation

Customer Service Aptitude

Reliability

Critical Thinking

Service-Oriented

Organizational Skills

Self-paced Learner

Education

High School Diploma or GED

Job description

Foundever, located in Fayetteville, NC, is seeking a Customer Service Representative to support one of the largest providers for military service members and families. You will resolve customer issues and assist with their financial needs through inbound calls.

This role offers paid training, full-time hours, health/dental/vision benefits, wellness programs, and opportunities for career growth and bonus earnings.