Onsite Customer Support Agent - Financial Services

Talentify; Fayetteville (NC); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Full-time hours

401(k) retirement plan

Health benefits

EAP support

PTO

Employee discounts

Referral bonuses

Career growth

Bonus opportunities

Job summary

Join our dynamic team at Foundever as a Customer Service Representative supporting one of the largest providers in the U.S. for military service members and their families. You will resolve customer issues and manage financial needs through inbound calls, while benefiting from paid training and a comprehensive benefits package.

Be part of a company that values growth, offers 40+ hours per week, reviewable career advancement, and a supportive on-site work environment in Fayetteville, NC.

Qualifications

• Must be at least 18 years old to apply.
• Education: High School Diploma or GED equivalent is required.
• Experience: Preferred: 6 months to 1 year of relevant work experience.
• Availability: Must have open availability during hours of operation.

Responsibilities

• Resolve customer issues and manage financial needs through inbound calls.
• Assist customers with their financial services and related inquiries.

Skills

System Navigation

Customer Service Aptitude

Reliability

Critical Thinking

Service-Oriented

Organizational Skills

Self-paced Learner

Education

High School Diploma or GED

Job description

Join our dynamic team at Foundever as a Customer Service Representative supporting one of the largest providers in the U.S. for military service members and their families. You will resolve customer issues and manage financial needs through inbound calls, while benefiting from paid training and a comprehensive benefits package.

Be part of a company that values growth, offers 40+ hours per week, reviewable career advancement, and a supportive on-site work environment in Fayetteville, NC.