Onsite Customer Service Pro - Growth & Benefits

Uline; Centralia (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match starting

Bonuses

Paid holidays

Generous paid time off

Tuition Assistance Program

Best-in-class facilities

Fitness center

Job summary

Uline is hiring a Customer Service Representative at our Washington Branch in Lacey, WA. You will build strong customer relationships, provide effective solutions, and deliver legendary service using our world-class technology.

Hours are on-site with full-time shifts. We offer extensive training, growth opportunities, and a supportive, family-owned environment that emphasizes excellent service and solutions for customers' needs.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but we will train you.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem-solving

Active listening

Communication

Customer service

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline is hiring a Customer Service Representative at our Washington Branch in Lacey, WA. You will build strong customer relationships, provide effective solutions, and deliver legendary service using our world-class technology.

Hours are on-site with full-time shifts. We offer extensive training, growth opportunities, and a supportive, family-owned environment that emphasizes excellent service and solutions for customers' needs.