Onsite Customer Service & Orders Specialist (Manufacturing)

Clear Destination Inc.; Tampa (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Bonus

Vacation

Holidays

Tuition Reimbursement

Retirement Contribution

Job summary

Clear Destination Inc. in Tampa, FL is seeking a Customer Service Representative (Onsite) to manage orders, respond to inquiries, and coordinate with design, sales and production teams.

This role requires strong communication, attention to detail, the ability to handle multiple requests in a fast-paced environment, and dependable teamwork.

Competitive benefits include medical, dental, vision, 401(k), retirement contributions, vacation, holidays and tuition reimbursement.

Qualifications

• Education equivalent to high school diploma required.
• Two (2) years’ previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships.
• Strong working knowledge of computer systems including experience with Microsoft Word, Excel, and Outlook.

Responsibilities

• Receive, process, and track assigned orders through to scheduling.
• Consult with internal departments to ensure order completeness, on-time delivery and accurate invoicing.
• Communicate information regarding customer accounts/orders to Sales and other departments.
• Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples.
• Serve as a link between customer and design, sales and production teams to meet customer requirements including scheduling production and securing delivery dates.

Skills

Customer service

Communication

Teamwork

Attention to detail

Multitasking

Written and verbal communication

Organizational skills

Education

High school diploma

Associates degree or college business coursework

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Automated order entry system

Job description

Clear Destination Inc. in Tampa, FL is seeking a Customer Service Representative (Onsite) to manage orders, respond to inquiries, and coordinate with design, sales and production teams.

This role requires strong communication, attention to detail, the ability to handle multiple requests in a fast-paced environment, and dependable teamwork.

Competitive benefits include medical, dental, vision, 401(k), retirement contributions, vacation, holidays and tuition reimbursement.