Onsite CSR – Impactful Member Support

Modivcare; Ridgeland (MS); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) Retirement Savings Plan with Company Match

Paid Time Off

Tuition Reimbursement

Employee Discounts

Job summary

A leading service company is seeking a Customer Service Representative for their Ridgeland location. This onsite role involves resolving customer inquiries, documenting interactions, and managing data efficiently in a busy environment. Ideal candidates should have a high school diploma, excellent communication skills, and some customer service experience. The position offers a pay rate of $16/hr, alongside numerous benefits including health insurance, and a 401(k) plan. Join this impactful team to help improve lives and deliver exceptional service.

Qualifications

• 0-2 years of related experience is required.
• Strong communication skills are essential for documenting information.
• Ability to work independently under general supervision.

Responsibilities

• Receive and document customer concerns promptly.
• Input trip data accurately into the systems.
• Refer unresolved issues to the appropriate department.

Skills

Strong organizational skills

Verbal communication skills

Written communication skills

Typing speed of 35 wpm or more

Ability to multitask

Problem-solving skills

Education

High School Graduate or GED

Tools

Microsoft Office Suite

Job description

A leading service company is seeking a Customer Service Representative for their Ridgeland location. This onsite role involves resolving customer inquiries, documenting interactions, and managing data efficiently in a busy environment. Ideal candidates should have a high school diploma, excellent communication skills, and some customer service experience. The position offers a pay rate of $16/hr, alongside numerous benefits including health insurance, and a 401(k) plan. Join this impactful team to help improve lives and deliver exceptional service.