Onsite Convention Sales Manager - Hospitality & Events

Millennium Hotels; Durham (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Company-paid Life and AD&D Insurance

Short-Term and Long-Term Disability

401(k) Retirement Plan with Company 2

Paid Time Off & Paid Holidays

Hotel Room Discounts

Employee Assistance Program (EAP)

Job summary

Millennium Durham is seeking a Convention Sales Manager to drive exceptional guest experiences and lead a collaborative, high-performing team in a full-service hotel setting near Duke University. You will guide planning through execution, support local sales with site tours, and foster strong relationships with clients and partners.

The role emphasizes hospitality, ownership, and continuous improvement with flexible hours to cover events, including evenings and weekends.

Qualifications

• 2+ years in hotel events, convention services, catering, banquets, or similar.
• Strong communication, organization, and attention to detail.
• Ability to work in a fast-paced, dynamic environment; flexible hours including evenings, weekends, and holidays.

Responsibilities

• Manage assigned groups/events from turnover to completion.
• Lead client planning calls and produce clear BEOs/event resumes.
• Coordinate with Banquets, Culinary, Front Office, Housekeeping, Engineering, Security, and AV.
• Be on-site for key functions and handle changes quickly while maintaining service standards.
• Support site inspections and light local outreach to businesses, planners, and community partners.
• Track leads and follow-ups in the CRM to identify rebook/upsell opportunities.

Skills

Communication

Organization

Detail-oriented

Hospitality experience

Flexibility

Tools

Delphi/FDC

Opera

Job description

Millennium Durham is seeking a Convention Sales Manager to drive exceptional guest experiences and lead a collaborative, high-performing team in a full-service hotel setting near Duke University. You will guide planning through execution, support local sales with site tours, and foster strong relationships with clients and partners.

The role emphasizes hospitality, ownership, and continuous improvement with flexible hours to cover events, including evenings and weekends.