Onsite Contact Center Rep - Temp to Build Skills (Augusta)

Manpower, Inc.; Augusta (ME); On-site; USD 23,000 - 32,000; Full time

Job summary

Manpower, Inc. is hiring a Contact Center Customer Service Rep in Augusta, Maine for an onsite, temporary role with a $20 per hour pay rate and Monday–Friday day shifts.

The position is ideal for college students, retirees, or gig workers seeking experience in state government operations and strong computer-based duties, including data entry and cross-system navigation.

Core duties include handling phone-based inquiries, accurate data entry, and supporting large departmental projects.

Qualifications

• High school diploma or equivalent.
• Experience in a contact center environment.
• Proficiency with Microsoft Office (Word/Excel/Outlook).
• Comfort with using multiple systems and dual-monitor setups.

Responsibilities

• Over-the-phone customer service.
• Accurate data entry across systems.
• Supporting large-scale departmental projects and initiatives.
• Researching and gathering documentation to complete files.

Skills

Strong computer skills

Microsoft Office

Contact center experience

Dual monitors

Professional demeanor

Education

High school diploma or equivalent

Job description

Manpower, Inc. is hiring a Contact Center Customer Service Rep in Augusta, Maine for an onsite, temporary role with a $20 per hour pay rate and Monday–Friday day shifts.

The position is ideal for college students, retirees, or gig workers seeking experience in state government operations and strong computer-based duties, including data entry and cross-system navigation.

Core duties include handling phone-based inquiries, accurate data entry, and supporting large departmental projects.