Contact Center Customer Service Rep – Build Your Office Experience

Manpower; Augusta (ME); On-site; USD 23,000 - 32,000; Full time

Job summary

Manpower, Inc. is hiring a Contact Center Customer Service Rep in Augusta, Maine for an onsite, temporary role with a $20 per hour pay rate and Monday–Friday day shifts.

The position is ideal for college students, retirees, or gig workers seeking experience in state government operations and strong computer-based duties, including data entry and cross-system navigation.

Core duties include handling phone-based inquiries, accurate data entry, and supporting large departmental projects.

Qualifications

• High school diploma or equivalent.
• Experience in a contact center environment.
• Proficiency with Microsoft Office (Word/Excel/Outlook).
• Comfort with using multiple systems and dual-monitor setups.

Responsibilities

• Over-the-phone customer service.
• Accurate data entry across systems.
• Supporting large-scale departmental projects and initiatives.
• Researching and gathering documentation to complete files.

Skills

Strong computer skills

Microsoft Office

Contact center experience

Dual monitors

Professional demeanor

Education

High school diploma or equivalent

Job description

Contact Center Customer Service Rep – Build Your Office Experience

Pay Rate: $20 per hour
Schedule: M-F 8a-4:30
Location: Onsite in Augusta, Maine

We are now hiring aContact Center Customer Service Repfor our client in Augusta, Maine! This position is intended temporaryandoffers a $20 per hour rate with M-F day shifts.Given the length of this assignment, it could be a great option for college students, retirees, or gig workerslooking for something to fill in the gaps this fall or just a job for a couple months to help save some money, it's also good for anyone looking to build on their office skills.

This in-person role is perfect for those who are computer savvy, enjoy fast-paced work, and want insight into state government operations.

Typical daily duties:

• Performing over-the-phone customer service
• Accurately completing volume data entry
• Supporting large-scale departmental projects and initiatives
• Researching and gathering documentation to complete files

What we’re looking for:

• Strong computer skills, including Microsoft Office
• Prior successful contact center experience
• Ability to work on dual monitors and navigate multiple systems
• Professional and courteous demeanor
• High school diploma/equivalent or above