Onsite Conference Registration Coordinator

University of Massachusetts Amherst; Amherst (MA); On-site; USD 34,000 - 41,000; Full time

Job summary

University of Massachusetts Amherst is seeking a Conference Coordinator/Registrar (Temporary Professional) to manage conference programs and registration services for UCS. The role coordinates activities for on-campus and off-campus events, ensuring timely delivery of contracted services and smooth on-site operations.

Responsibilities include client advising, deadline tracking, interdepartmental coordination, expense tracking and billing, and generating financial statements.

Qualifications

• Bachelor's degree in a relevant field.
• Experience with administrative and operational support of event coordination and logistics.
• Proficiency with Windows-based software required.

Responsibilities

• Advises clients on all aspects of university-provided goods and services.
• Resolve conference-related customer service issues and provide on-site coverage during conference events, including nights and weekends.
• Establish and track deadlines for clients to submit details related to their event and input data as received.
• Attend interdepartmental meetings to communicate the needs of each upcoming event with various catering and facilities representatives.
• Responsible for tracking and billing all expenses charged to conference master accounts from both on-campus and off-campus providers.
• Arrange for payment of conference-related goods and services. Prepare an accurate financial statement of conference income and expenses at the conclusion of each program.
• Generate event building signage, guest login credentials for the university wireless network, and parking passes for the campus parking garage as needed for each event.
• Prepare an accurate financial statement of conference income and expenses at the conclusion of each program.
• Maintain current PCI/DSS Compliance training and understand billing for on campus and off-campus clients.
• Knowledgeable about current state and local taxes and the necessary forms to receive tax-exempt status. Ensure that off-campus clients retain the proper liability insurance coverage for their events.
• Facilitate the procurement of indoor/outdoor event rentals, goods, and services as necessary, including soliciting quotes, vendor selection, and payment and delivery.
• Serve as back up to coordinate registration for conferences.
• Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.

Skills

Bachelor's degree

Administrative support

Event coordination

Education

Bachelor's degree

Tools

Windows-based software

Job description

University of Massachusetts Amherst is seeking a Conference Coordinator/Registrar (Temporary Professional) to manage conference programs and registration services for UCS. The role coordinates activities for on-campus and off-campus events, ensuring timely delivery of contracted services and smooth on-site operations.

Responsibilities include client advising, deadline tracking, interdepartmental coordination, expense tracking and billing, and generating financial statements.