Onsite Community Relations & Resident Experience Specialist

Essex Property Trust, Inc.; Bellevue (WA); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

401k employer match

Job summary

Essex Property Trust, Inc. is seeking a Community Relations Representative in Bellevue to serve as the primary in-person contact for residents, handling inquiries, coordinating move-ins and move-outs, and supporting community management with excellent service.

The role requires on-site work five days per week, strong organizational skills, and proficiency with Microsoft Office and CRM systems, with a focus on timely, professional communication.

Qualifications

• Requires a high school diploma or equivalent; college degree preferred.
• At least 1 year in a customer service environment.
• Strong organizational and time-management abilities.
• Ability to work on-site five days per week.

Responsibilities

• Serve as the primary in-person contact for residents.
• Manage inquiries via CRM and respond promptly.
• Coordinate move-in and move-out processes and paperwork.
• Support community operations and resident events.
• Ensure compliance with policies and laws.

Skills

Customer service

Organizational skills

Time management

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Office Suite

CRM software

Property management software

Job description

Essex Property Trust, Inc. is seeking a Community Relations Representative in Bellevue to serve as the primary in-person contact for residents, handling inquiries, coordinating move-ins and move-outs, and supporting community management with excellent service.

The role requires on-site work five days per week, strong organizational skills, and proficiency with Microsoft Office and CRM systems, with a focus on timely, professional communication.