Onsite Community Leasing Specialist

Darwin Homes, Inc.; New Braunfels (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

Darwin Homes, Inc. is seeking an Onsite Leasing Associate for the New Braunfels community. You will represent the property management team, conduct tours for prospective residents, qualify leads, and help drive occupancy with a friendly, sales-driven approach.

In addition to leasing duties, you will support marketing efforts, create engaging social media content, and plan resident events. You will maintain accurate records in the property management system and uphold Fair Housing and company

Qualifications

• Previous experience in leasing, property management, hospitality, customer service, or sales preferred.
• Strong communication and interpersonal skills with a polished, professional demeanor.
• Ability to resolve conflicts, build rapport, and maintain positive relationships.
• Creative mindset with interest or experience in social media content creation.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Familiarity with property management software and CRM systems is a plus.

Responsibilities

• Represent Adoor Property Management, serving as the first point of contact for prospective residents.
• Answer questions, qualify leads, and effectively communicate the community’s features and benefits.
• Conduct in-person and virtual tours of the property, highlighting amenities and value.
• Understand each prospect’s needs and create a sense of urgency to apply.
• Follow up with leads promptly to maximize conversion and support occupancy goals.
• Assist with lease signings, renewals, move-ins, and move-outs.
• Deliver exceptional service to current and prospective residents.
• Diffuse and resolve difficult situations while maintaining positive resident relationships.
• Support retention efforts through renewals, communication, and participation in resident events.
• Assist in creating, capturing, and posting engaging content across social media platforms.
• Promote leasing specials, property highlights, and community events through digital channels.
• Support reputation management by monitoring reviews and encouraging resident engagement.
• Contribute ideas for marketing campaigns, outreach, and branding initiatives.
• Help plan, organize, and execute resident events and community-building programs.
• Support the creation of annual and monthly event calendars to enhance resident retention.
• Engage with residents during events to foster a welcoming and connected environment.
• Track communications with prospects and maintain accurate records in property management systems.
• Update necessary paperwork, leasing files, and digital records.
• Uphold compliance with Fair Housing and company policies.
• Assist management with daily operational tasks.
• Ensure the leasing office, model units, and amenity spaces are clean, staged, and tour-ready.
• Identify and report maintenance needs or safety concerns promptly.
• Uphold all company standards, policies, and regulations.

Skills

Strong communication

Interpersonal skills

Conflict resolution

Social media content creation

Organizational skills

Tools

Property management software / CRM

Job description

Darwin Homes, Inc. is seeking an Onsite Leasing Associate for the New Braunfels community. You will represent the property management team, conduct tours for prospective residents, qualify leads, and help drive occupancy with a friendly, sales-driven approach.

In addition to leasing duties, you will support marketing efforts, create engaging social media content, and plan resident events. You will maintain accurate records in the property management system and uphold Fair Housing and company