Community Specialist

BRIDGEVIEW MULTIFAMILY LLC; New Braunfels (TX); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Job summary

WH Management is seeking a highly motivated Community Specialist for Landhaus at Gruene, in New Braunfels, TX. You will drive leasing activity and maintain high occupancy, delivering exceptional living experiences for residents with a strong sales close.

The role requires leasing up experience and great customer service mindset. Responsibilities include showing units, handling inquiries via phone/email/chat, coordinating maintenance, and staying informed about market trends.

Qualifications

• Experience in property management or real estate preferred.
• Strong administrative and MS Office proficiency.
• Knowledge of lease agreements and contracts.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Understanding of Fair Housing regulations and Section 8 housing programs.
• Competitive salary and commission structure.

Responsibilities

• Show available units to prospective tenants and provide detailed information about the property.
• Lease up experience preferred.
• Maintain updated knowledge of market conditions and trends.
• Address tenant concerns and coordinate maintenance requests with the property management team.
• Adhere to Fair Housing regulations and guidelines.
• Provide excellent customer service to retain residents and lease properties.
• Log activity into Elise and One Site databases accurately and promptly.
• Accurately communicate the benefits and features of the property portfolio.
• Stay up to date with all promotions and leasing incentives.

Skills

Sales skills

Closings

Customer service

Property management

Tools

Elise

One Site

Microsoft Office

Job description

WH Management is seeking a highly motivated Community Specialist to join our team at our beautiful luxury community, Landhaus at Gruene, in New Braunfels, TX. The ideal candidate will have a passion for customer service and a positive attitude. As a Community Specialist, you will be responsible for driving leasing activity, maintaining high occupancy levels, and ensuring an exceptional living experience for our residents. We are looking for a great sales personality and strong closer with lease up experience!

Responsibilities:

• Show available units to prospective tenants and provide detailed information about the property
• Luxury lease up experience preferred
• Maintain updated knowledge of market conditions and trends
• Address tenant concerns and coordinate maintenance requests with the property management team
• Adhere to Fair Housing regulations and guidelines
• Provides current and prospective residents with the best possible customer service to retain residents and lease properties.
• Discovers, engages, and advances each prospect and follow up until they have set an appointment, found a home within our portfolio, or decided not to move.
• Displays a high level of integrity and professionalism at all times in dealing with residents, prospects, employees, and outside contacts.
• Handles incoming sales by phone, email, and online chat.
• Logs all activity into company provided databases (Elise, One Site) in a timely and accurate manner.
• Accurately communicates the benefits and features of the property portfolio.
• Stays up to date with all promotions/leasing incentives.
• Provides accurate information to residents and prospects in a courteous manner and fills all reasonable requests or requirements.
• Maintains company’s customer service and sales standards

Requirements:

• Previous experience in property management or real estate is preferred
• Strong administrative skills with proficiency in Microsoft Office Suite
• Knowledge of lease agreements, contracts, and legal documents
• Familiarity with property maintenance and basic repair concepts
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Understanding of Fair Housing regulations and Section 8 housing programs
• Competitive salary and commission structure.
• Health, dental, and vision insurance.
• Paid time off and holidays.

Join our team as a Community Specialist and be part of a dynamic environment where your skills in negotiation, customer service, and property management will be valued.