Community Leasing Associate

Darwin Homes, Inc.; New Braunfels (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

Darwin Homes, Inc. is seeking an Onsite Leasing Associate for the New Braunfels community. You will represent the property management team, conduct tours for prospective residents, qualify leads, and help drive occupancy with a friendly, sales-driven approach.

In addition to leasing duties, you will support marketing efforts, create engaging social media content, and plan resident events. You will maintain accurate records in the property management system and uphold Fair Housing and company

Qualifications

• Previous experience in leasing, property management, hospitality, customer service, or sales preferred.
• Strong communication and interpersonal skills with a polished, professional demeanor.
• Ability to resolve conflicts, build rapport, and maintain positive relationships.
• Creative mindset with interest or experience in social media content creation.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Familiarity with property management software and CRM systems is a plus.

Responsibilities

• Represent Adoor Property Management, serving as the first point of contact for prospective residents.
• Answer questions, qualify leads, and effectively communicate the community’s features and benefits.
• Conduct in-person and virtual tours of the property, highlighting amenities and value.
• Understand each prospect’s needs and create a sense of urgency to apply.
• Follow up with leads promptly to maximize conversion and support occupancy goals.
• Assist with lease signings, renewals, move-ins, and move-outs.
• Deliver exceptional service to current and prospective residents.
• Diffuse and resolve difficult situations while maintaining positive resident relationships.
• Support retention efforts through renewals, communication, and participation in resident events.
• Assist in creating, capturing, and posting engaging content across social media platforms.
• Promote leasing specials, property highlights, and community events through digital channels.
• Support reputation management by monitoring reviews and encouraging resident engagement.
• Contribute ideas for marketing campaigns, outreach, and branding initiatives.
• Help plan, organize, and execute resident events and community-building programs.
• Support the creation of annual and monthly event calendars to enhance resident retention.
• Engage with residents during events to foster a welcoming and connected environment.
• Track communications with prospects and maintain accurate records in property management systems.
• Update necessary paperwork, leasing files, and digital records.
• Uphold compliance with Fair Housing and company policies.
• Assist management with daily operational tasks.
• Ensure the leasing office, model units, and amenity spaces are clean, staged, and tour-ready.
• Identify and report maintenance needs or safety concerns promptly.
• Uphold all company standards, policies, and regulations.

Skills

Strong communication

Interpersonal skills

Conflict resolution

Social media content creation

Organizational skills

Tools

Property management software / CRM

Job description

Associate, Community Leasing

Location: New Braunfels, TX 78130

Department: Leasing

The Role

We are seeking an enthusiastic, creative, and customer-focused Onsite Leasing Associate to join our property management team. This role combines leasing expertise with marketing support, social media engagement, and community event coordination to help drive occupancy, elevate brand presence, and enhance the resident experience. As the first point of contact for prospects, you will represent Adoor Property Management with professionalism, hospitality, and strong sales acumen.

Duties:

Leasing & Sales

• Represent Adoor Property Management, serving as the first point of contact for prospective residents.
• Answer questions, qualify leads, and effectively communicate the community’s features and benefits.
• Conduct in-person and virtual tours of the property, highlighting amenities and value.
• Understand each prospect’s needs and create a sense of urgency to apply.
• Follow up with leads promptly to maximize conversion and support occupancy goals.
• Assist with lease signings, renewals, move-ins, and move-outs.

Customer Service

• Deliver exceptional service to current and prospective residents.
• Diffuse and resolve difficult situations while maintaining positive resident relationships.
• Support retention efforts through renewals, communication, and participation in resident events.

Marketing & Social Media

• Assist in creating, capturing, and posting engaging content across social media platforms.
• Promote leasing specials, property highlights, and community events through digital channels.
• Support reputation management by monitoring reviews and encouraging resident engagement.
• Contribute ideas for marketing campaigns, outreach, and branding initiatives.

Community Events & Engagement

• Help plan, organize, and execute resident events and community-building programs.
• Support the creation of annual and monthly event calendars to enhance resident retention.
• Engage with residents during events to foster a welcoming and connected environment.

Administrative Duties

• Track communications with prospects and maintain accurate records in property management systems.
• Update necessary paperwork, leasing files, and digital records.
• Uphold compliance with Fair Housing and company policies.
• Assist management with daily operational tasks.

Community & Property Standards

• Ensure the leasing office, model units, and amenity spaces are clean, staged, and tour-ready.
• Identify and report maintenance needs or safety concerns promptly.
• Uphold all company standards, policies, and regulations.

Requirements

• Previous experience in leasing, property management, hospitality, customer service, or sales preferred.
• Strong communication and interpersonal skills with a polished, professional demeanor.
• Ability to resolve conflicts, build rapport, and maintain positive relationships.
• Creative mindset with interest or experience in social media content creation.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Familiarity with property management software and CRM systems is a plus.

Accommodation: Darwin Homes, Inc & Adoor Property Management Inc is committed to providing reasonable accommodations for qualified individuals with disabilities and ensuring accessibility in the workplace. If you require accommodation due to a disability to perform the essential functions of the job, please inform us at the time of application.

Darwin Homes, Inc & Adoor Property Management Inc is an equal opportunity employer and makes employment decisions based on merit. We prohibit discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, or any other characteristic protected by applicable laws. Darwin Homes, Inc complies with all applicable federal, state, and local laws regarding equal employment opportunity and strives to create a diverse and inclusive work environment for all employees.

About the Company

Job Title: Associate, Community Leasing

Reports to: Community Manager

Compensation: $25/hour

Location: Grace Meadows, Non-exempt

About Adoor Property Management LLC (“APM”)

Adoor Property Management is a joint venture between Rithm Capital and Darwin Homes. APM is the property management platform for Rithm Capital’s build-to-rent and single-family rental (“SFR”) homes. APM manages the portfolio using Origin, Darwin Homes’ turnkey technology management platform. APM leverages Darwin’s proprietary software and end-to-end real estate platform, positioning the venture as a leading player in the SFR industry and enabling Rithm to focus on capital allocation and strategic decision-making.