Onsite Community & Leasing Assistant

RPM Living; Garland (TX); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Healthcare coverage

401(k) with company match

Paid time off

Career development opportunities

Job summary

RPM Living is seeking an Assistant Community Manager to greet prospects, process applications, manage leases and renewals, collect rents, and improve resident satisfaction. The role emphasizes effective communication, accurate record-keeping, and strong teamwork across on-site operations.

You will support market visibility through social media and community outreach while ensuring adherence to Fair Housing requirements and company procedures. This position is on site in Garland, TX.

Qualifications

• High school diploma or GED is required.
• At least 1 year of customer service or apartment leasing experience.
• Accounting background paired with customer service is a plus.
• Proficiency with Microsoft Office and basic project management tools.

Responsibilities

• Greet prospects and assist with applications and deposits, following procedures and Fair Housing rules.
• Process applications, credit checks, and move them to Community Manager approval; update status.
• Show apartments, close sales, prepare for move-ins, and obtain signatures.
• Manage renewals, notices, move-outs, and update property management software.
• Oversee rental collections, enforce lease terms, track fees, and initiate evictions when needed.
• Respond promptly to resident questions and complaints to boost satisfaction and retention.
• Follow eviction procedures and assist with court processes as required.
• Conduct market research and assist with outreach marketing to improve visibility.
• Maintain social media presence for the property and complete lease/move-in paperwork timely.

Skills

Customer service

Leasing experience

Communication

Education

High school diploma or GED

Tools

Microsoft Office Suite

Project Management

Job description

RPM Living is seeking an Assistant Community Manager to greet prospects, process applications, manage leases and renewals, collect rents, and improve resident satisfaction. The role emphasizes effective communication, accurate record-keeping, and strong teamwork across on-site operations.

You will support market visibility through social media and community outreach while ensuring adherence to Fair Housing requirements and company procedures. This position is on site in Garland, TX.